But this wasn't the end of it. The flap was soon to become like a Federal case after the professor demanded triple the refund (that would be 12 bucks), per "Massachusetts consumer protection law statue MGL 93a". You can read the email thread here (or not): http://tinyurl.com/p7eg4me .
It's such a great example of seven-centered behavior. The professor's overly-strategic arguments detailing great legal knowledge, plus the dog-eat-dog tone with threats to the authorities and admonishments, are such old ways of navigating the world, a way based purely on strategies to ensure survival. Energetically, this approach ended in the late 1700s but the physical world always lags behind energy shifts: we still see the lingering, extreme remnants of this winner-and-loser template.
The irony is that this professor was advocating consumer rights, but his methods don't resonate with the frequency out there, which is why so many people were scathing of him when the emails went viral. This seven-centered behavior, rooted in old-man of the Zodiac Saturn, racing, racing to achieve, to score! grates and has an aging affect on the person. I was struck by how 'old' his approach, his tone felt. In fact, the professor himself comes across as old, relatively speaking. Reading the emails, I really thought the professor was in his seventies, grumpy because he hadn't retired yet. He's only 34 years old.